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The NICHE Program

NICHE hospitals recognize that older adult patients have specialized needs and that patient- and family-centered care is imperative to creating a positive experience for the older adult patient. NICHE consists of over 530 hospitals located throughout North America. They are committed to creating a hospital culture where the principal focus is on patients and their families. As a result, NICHE hospitals have higher patient and family satisfaction overall. Inquire today about a NICHE hospital near you.

The NICHE Program helps hospitals:

  • Implement proven strategies and methods to address issues specific to older patients
  • Improve patient outcomes
  • Raise patient and family satisfaction levels

The Importance of Families and Patient-Directed Care

Families provide a vital link between the patient and hospital staff. And the hospital nurses are in a unique position to work with families as partners to provide quality care to hospitalized older adult patients. It is also important to have informed, involved patients who understand and participate in their care. Emphasizing patient-directed care is critical to improving safety, efficiency, and quality. The NICHE Program helps nurses and other hospital staff meet the specialized needs of older adult patients with:

  • Geriatric Resource Nurse (GRN) model guides in the use of proven practices to foster better outcomes
  • State-of-the-art training, tools, and resources including an interactive 24/7 e-Learning center
  • Shared information, knowledge, and expertise

NICHE Guiding Principles

Following are the tenets that guide our organization:

  • Evidence-based geriatric care at the bedside
  • Patient/family-centered environments
  • Healthy and productive practice environment that values older adult and staff autonomy
  • Interdisciplinary collaboration
  • Access to geriatric-specific resources