Open visitation hours are used in some hospitals across the country. Open visitation is intended to make healthcare patient- and family-centered. There are no limitations on visiting hours, even in the ICU and Hospice units. Visitors may come and go as they please.
Visits from loved ones help lower stress levels. The family may help to increase communication between the patient and his or her doctors and nurses, provide more opportunities for patient education and supply patient history and feedback.
By giving family members who are occupied during traditional visiting hours, open visitation can improve both family and patient satisfaction. Patients indeed benefit from the support and positive reinforcement of their loved ones. And family members may be especially comforted by their ability to be present during off-hours.
Patient & Family Coordinated Care Toolkit
The Patient & Family Coordinated Care Toolkit is designed to assist family caregivers with their hospitalized loved ones. The toolkit not only fosters better communication between caregivers and the healthcare team, but also among multiple caregivers.
The toolkit contains a “Leave a Message Notebook” that allows the caregiver to provide pertinent information to the healthcare team (and other caregivers) and track conversations on care.
An “Ask Me, Too” pin is also included for nurses to wear. The pin signals nurses’ willingness to engage in conversation with caregivers about care plans for their loved ones. Specific questions are included in the notebook to help start dialogues.
The Patient & Family Coordinated Care Toolkit is part of Professional Partners Supporting Caregivers Across Settings funded by The Jacob and Valeria Langeloth Foundation through the AARP Foundation in partnership with the AARP Public Policy Institute, Nurses Improving Care for Healthsystem Elders and the American Journal of Nursing.